Hidden Academic Infrastructure
Higher education’s biggest challenges are visible. The best solutions are not.
Years spent observing students at work have exposed the overlooked gaps between instruction, support, and performance. These insights surface the hidden infrastructure elements that determine enrollment health across the full arc of the student experience, from transition and retention through graduation and workforce readiness.

Good Students, Mediocre Results—The Hidden Crisis in Higher Ed
By the time students enter college, they’ve logged over 16,000 hours in academic learning. One would expect them to be expert learners, poised for success. Yet instead of thriving, many…

How to Quickly Turn AI Skeptics into AI Users
Discover a simple AI hack that saves time, enhances clarity, and boosts productivity in meetings. Learn how to use AI for seamless note-taking today! Have you ever struggled to take…

The Power of Transformation in Higher Education: Why Learning Centers Must Lead in 2025
The Role of Transformation in Higher Education In the evolving landscape of higher education, “transformation” has become a buzzword. Leaders are consumed with discussions around how artificial intelligence (AI) will…

Change or Improvement: Avoiding Pseudowork and Driving Educational Success
Table of Contents: Are We Changing or Improving? The Pseudowork Trap: The Silent Killer of Transformation A Blueprint for True Improvement From Traps to Triumph: Driving Institutional Success in 2025…

January is Refocus Month: Time to Reflect, Reestablish, Succeed
January is more than the start of a new semester for students and educators—it’s a time for renewal! When students return, they bring fresh energy and focus for the second…

Burned Out vs. Bummed Out: Reignite Your Passion in Higher Education
Burned out and bummed out are often used interchangeably to describe exhaustion and frustration at work, but they represent two distinct experiences. Understanding the difference is crucial to finding solutions…

The October Surprise: Understanding Uneven Academic Performances
Every four years, as the nation gears up for a presidential election, the term “October Surprise” is on everyone’s lips—a sudden, unforeseen event that shakes up the campaign and changes…

Bounce-Back Month: Helping College Students Recover and Thrive
October marks a turning point for many college students. By now, they’ve received their first exam scores, and for many, those scores are lower than expected. I call this “Bounce-Back…

ICLCA Conference Presentations 2024
I’m excited to share a fun overview of the Rescuing Students from Transition Traps escape room challenge, straight from the International College Learning Center Association’s (ICLCA) 2024 Conference in Salt…

What’s Fueling Your Students This Month: Foresight or “No Sight”?
Foresight is beneficial in many aspects of life. Whether you’re planning a big project at work, preparing for a career change, or even organizing a vacation, foresight helps you navigate…

Educators’ Enigmas: Mind Games and Puzzles for Academics
Leave your comment below. The answer: In this situation, it appears that students are making ineffective contributions to their academic work. When students experience a sense of preparedness before…

The LearnWell Projects’ Four-Step Sequence of Success: Higher Education’s Path to Student Success, Academic Integrity, and Financial Viability
Colleges and universities are complex organizations, requiring many different divisions to work together to maximize operations and outcomes. In addition to good people, sound processes are needed to ensure success.…

The Backbone of Academic Excellence: Prioritizing the Importance of Academic Infrastructure
In higher education, infrastructure plays a critical yet often invisible role in the success of both educators and students. Academic infrastructure, much like the physical systems that underpin our daily…

Save Lives and Students this Summer! Understanding and Overcoming Transition Traps in College
On July 4th, 2019, I had a striking revelation that inspired me to write my recently published book, How to Successfully Transition Students into College: From Traps to Triumph. My…

The Triple Bottom Line Dilemma: Balancing Operational, Academic and Employment Goals in Higher Education
Despite the entrenched perception, colleges and universities do not have enrollment problems. Higher education institutions are grappling with significant challenges, often rooted in the split-focused nature due to a misalignment…
